If you can not see your answer in this list,
please do not hesitate to call our sales team:
NOTE: We strongly urge all our pilgrims to
acquire good booklets on performing Umra and Haj.
Further, they should make every effort to read
the parts of Qur'an where reference is made on
Haj. The Qur'an clearly states that the months
of Haj are well known and that its procedures
should be understood by the pilgrims. We also
suggest that you approach your Mosque or Islamic
Centres and seek out all the necessary
information from there especially on those "Rukns
- (aspects)" that apply to you in respect of
your particular School of Thoughts-ie.Imam
Hanafi; Imam Shafi etc.
 Will there be any religious guidance during the
pilgrimage?
Yes, groups will be accompanied by guides (male
& female) who have experience in performing
hajj. Also, for specific religious guidance and
lectures, we have arranged for an Imaam to
accompany each group. Inshallah, the imama will
be available to answer any religious questions.
What type of Hajj will we be performing?
Inshallah we will be performed according to the
Sunnah of the Prophet Mohammed (SAW). There will
be the chance to select between Hajj Tamattu and
Hajj Qiraan.
What is the difference between Hajj Tamattu and
Hajj Qiraan?
Tamattu - A pilgrim enters the state of Ihraam
with theintention of performing Umrah only.
After the completion of Umrah, this Ihraam is
removed and another state of Ihraam is adopted
before 8th Dhul Hijjah with the intention of
performing Hajj.
Qiraan - A pilgrim enters the state of Ihraam
with the intention of performing Umrah & Hajj.
On reaching Makkah, a pilgrim first performs
Umrah and then performs Hajj in a single state
of Ihraam
What happens about arranging a Qurbani
(Sacrifice)?
This is all part of the package. A Qurbani will
be carried out on your behalf.
What happens to our suitcases during Hajj days?
Luggage is stored safely at your hotel in
Makkah.
Will I have to pay for food / meals?
Whilst in the hotels, your are covered half
board within the package. In Mina & Arafat the
accomodation is full board. Any additional meals
over and above this you will have to pay for.
What kind of clothing is recommended?
Obviously, during Hajj days you will need an
Ihraam. The weather is generally very warm all
of the time but during the winter months it can
get a little chilly at night. It is recommended
to pack at least one item of warm clothing such
as a jumper. The rest of the time you will need
cool, comfortable clothing that is easy to move
in.
How do I arrange for the cleaning of my laundry?
This can be done through services provided by
the hotel, although there are other laundrettes
around the local areas who also offer this
service, often at a cheaper rate.
How much money should I take with me?
Please allow for any food / laundry bills and
shopping/souvenirs that you will buy during your
stay. It is recommended to take at least a
couple of hundred pounds or so, but this
obviously varies from person to person. We do
not recommend that you take travellers cheques
as you will not have your passport with you at
times when you may need to cash them.
What is the exchange rate?
Obviously this may change, but as a rough guide
it is about 6 Riyals to 1 British Pound. It is
relatively easy to exchange money at one of the
many points situated around the local areas.
Whats the cost of an average meal?
Approx £3 or 20 Riyals
What if I want to take Zam-Zam back to the UK
with me?
This is normal practice and can be arranged.
What if I get Ill during my stay?
A certain amount of medical care is available,
however we advise that you take out travel
insurance.
Does anyone accompany the group from the UK?
Yes, group leaders accompany the group from the
UK. Most of them have performed Hajj many times
as well as a few who are fluent in Arabic. We
also have a Saudi team that joins us once we
arrive in Saudi Arabia which has decades of
experience in organising Hajj.
How do I book?
We require a completed booking form for each
person - booking forms are available on request
by downloading from here.
When do I pay?
A non-refundable deposit of £500 per person is
required at the time of booking. The balance is
to be paid no later than the 8 weeks before
departure.
I do not have a British Passport - Will I get a
Visa for Hajj?
Non British passport holders will be given a
visa if they are on a work permit, student visa,
a passport with indefinite leave to remain, or
are in the UK to live with their spouse.
Passports carrying only visit visas will not be
granted a hajj visa.
Is the room occupancy level guaranteed?
Once we have accepted your booking and confirmed
the same, the room occupancy level will be
guaranteed whilst in hotels in Makkah, Madinah
and Jeddah.
Are the advertised hotels guaranteed?
We only launch our package and publish the
brochure once the hotel allocations have been
confirmed - all the hotels as advertised are
guaranteed.
What happens if the date of Hajj changes due to
moon sighting?
Our itinerary has been set according to the
official Saudi calendar, however, if due to the
actual sighting of the moon the day is adjusted,
we have no control over this and will have to
adjust the programme accordingly. We cannot
prepare for this eventuality in advance and will
do our utmost to make alternative arrangements.
What is the last date for booking?
We do not have a published deadline for bookings
- our capacity is limited once we sell the last
seat for a particular package, we will not be
able to accept any further bookings. Our
packages are very popular and sell very quickly
- we therefore recommend that you book as soon
as possible.
You use private buses - what are the benefits of
this?
Most groups use government buses which are
shared by many groups - during busy times there
can be a long wait for buses to be allocated to
you. We use private buses this means the buses
are allocated to us throughout the tour and are
at our disposal at any time, especially during
the days of rites. This way we can also ensure
that the quality of the buses is good.
I am a lady - Can I travel without a Mahram?
A condition of Hajj is that all women must be
accompanied by a close male relative (Mahram) -
we are unable to accept any bookings from lone
females.
Can I book a Haram facing room in Makkah or Madinah?
All our rooms are standard rooms, therefore we
are unable to guarantee a Haram view room,
however if we are given any Haram view rooms,
these are allocated on a random basis to remain
as fair as possible.
Are Hajj drafts included in the package price?
Yes, the Hajj drafts as required by the Saudi
government are included.
Where can I exchange my pounds into riyals?
There are many money exchangers dotted around
Makkah & Madinah, ask one of the group
leaders/organisers. Five star hotels will
normally exchange money but at a lower rate.
How are the men & women accommodated in Mina?
Men and women stay in separate tents in Mina.
The men's and women's tents are adjacent to each
other.
How are the men & women accommodated in Mina?
Men and women stay in separate tents in Mina.
The men's and women's tents are adjacent to each
other.
Will I be able to contact my wife in Mina?
Yes, but under no circumstances will men be
allowed to enter the women's tent.
What interpretation of Islam will be adopted?
Everything will be done according to the Quran &
Sunnah, inshallah.
What happens to our suitcases during the Hajj
days?
When we leave Madinah all the luggage that you
do not require for the Hajj days will be
transported to your hotel in Jeddah.
What kind of clothing should I take?
The weather is generally quite warm, so take
light clothes, however in the evenings it can
get cold, especially in Madinah so it would be a
good idea to take a jumper.
How do I arrange to take zam-zam back to the UK?
We can arrange a container to be delivered to
your hotel at Jeddah at a small charge |
